Water & Sewer Services operates infrastructure inside the city limits and in portions of four counties. Each year, the department treats 5.6 billion gallons of potable water and processes over 5 billion gallons of wastewater.
Since 1989, Water and Sewer Services has received dozens of awards at the local, state, regional, and national levels recognizing a commitment to excellence in operations and protection of the environment.
For Customer Service/Billing information, please call 423-461-1640 Monday-Friday, 8 a.m.-5 p.m.
To report a:
- Main water or sewer line break
- Water pressure concern
- Quality concern
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