In order to efficiently respond to requests and manage the employment of off-duty police officers, The Johnson City, TN Department has partnered with Off Duty Management to provide services related to hiring off-duty officers effective February 26, 2024.
You may request to hire off-duty police officers through the Off Duty Management web-based service, OfficerTRAK®, or calling the toll-free number below
Off Duty Management provides the following to the customer:
- Online access to information through the OfficerTRAK® software including:
- Officer attendance
- Field notes and media files
- Post orders and instructions
- Past and future shift information
- Full liability coverage for the customer, the agency, and the
- 24/7 customer service through their toll-free number
- Dedicated point of contact for scheduling, invoicing, and payroll.
4 Hour Minimum Per Request
Holiday Rate**: The holiday rate will apply to the following days: New Year's Day, MLK Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day.
Emergency Rate***: If request is received less than 48 hours prior to assignment the emergency pay rate goes into effect.
Cancellation Policy: Customer cancelling or reducing an assignment within 48 hours of the start of the assignment shall pay the greater of officer hours worked or the agency minimum hours plus ODM administrative fees for the first 24 hours of the original assignment.
Terms and Conditions: All terms and conditions are consistent with Off Duty Management's contract with the Johnson City TN Police Department. These terms and conditions will be reflected in OfficerTRAK® when submitting a request for service.
Payment and Invoicing: Off Duty Management pays our officers directly the week following their completed assignment; therefore; your payment will be submitted to Off Duty Management.
Invoicing and Payment Terms: Off Duty Management (ODM) reserves the right to require vendors to prepay for the services requested, including any applicable administration fees and sales tax. If the vendor is approved for invoicing, invoiced payments will be net 30 days from the day the invoice is emailed to the vendor after services rendered. The vendor shall pay ODM's invoice(s). A late payment charge of 1.5% per month may be imposed by ODM an all past due, undisputed balances. Where state law mandates a lower late payment charge, the late payment charge shall be lowered to the highest rate that is legally permitted.
If payment of such unpaid, past due, and undisputed amounts is not promptly received in accordance with the terms hereof, then ODM will have the option to terminate services at one or more of the vendor's facilities following ODM's provision of at least two (2) days' notice to vendor. The vendor shall notify ODM of any dispute regarding the amount of an invoice within ten (10) days from the date of the vendor's receipt of ODM's invoice or such claim is deemed waived.
YOU CAN REQUEST SERVICE THE FOLLOWING WAYS: VISIT OFFICERTRAK® WEBSITE LINK:
OR CALL OFF DUTY MANAGEMENT 24/7 TOLL-FREE AT 423-375-9693