COVID-19 Questions

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    COVID-19 Vaccine General Information

    The Washington County Health Department is handling COVID-19 vaccinations. Complete information is available at

    Please visit Washington County Waiting List: Washington County COVID19 Waiting List ( to register to receive a COVID-19 vaccine. Vaccines are administered based upon individual risk and the phases outlined by the State of Tennessee. To determine which phase you are in, please visit COVID-19 Phase Information | TN COVID-19 Hub and answer a few questions.

    People who are unable to sign up on line or have questions about the vaccine can call the Regional COVID Vaccination line at 423-979-4689 or 866-442-5301.

    COVID-19 Vaccination Information - James H. Quillen VA Medical Center

    Veterans who have a primary care physician through VA-Mountain Home can receive vaccine during weekly clinics. For information regarding vaccines through the VA, please refer to VA COVID-19 Vaccine Information. You can also find up-to-date information on the VA Mountain Home facebook page.

    COVID-19 Vaccination Information - Pharmacies

    Through a federal partnership, some pharmacies in Tennessee will offer COVID-19 vaccines beginning February 12.

    To find a pharmacy and book an appointment, please check out the  COVID-19 Community Pharmacy Vaccination List available from the Tennessee Department of Health.

    COVID-19 Volunteer Opportunities

    The Tennessee Medical Reserve Corps is seeking medical and non-medical workers for paid and volunteer positions. The Tennessee Volunteer Mobilizer is a secure, confidential volunteer registry site maintained by the  Department of Health’s Emergency Preparedness program. During the registration process, you will be asked whether you are looking for a paid or volunteer position. Registering does not guarantee that you will be called upon, nor does it mean that you must participate if called. To sign up visit,

    Mask Mandate Information

    The Washington County executive order requiring masks be worn in public applies within the city limits of Johnson City. Washington County Mayor Joe Grandy has extended Executive Order No. 4, signed on Aug. 28, through Feb. 27. The order requires all persons 12 years or older, including employees or customers of businesses, to wear cloth face coverings in public settings where being in close proximity to others is anticipated, particularly where other social distancing measures are difficult to maintain. The order went into effect on Aug. 29. The mandate and subsequent extensions are a direct response to the continued increase in active cases of COVID-19 in Northeast Tennessee, resulting in a spike of local hospitalizations.

    The Centers for Disease Control and Prevention (CDC) has information about cloth face coverings, including how to wear, make, and wash them available on its website.

    The City of Johnson City's Health Officer will be monitoring and encouraging businesses to follow the mandate. Inquiries, concerns and requests for assistance may be sent to or made by calling 423-434-6021.
updated as of Feb. 18, 2021

Johnson City begins process of reopening community centers, athletics, special events

The City of Johnson City Parks and Recreation Department has announced plans to reopen all three community centers, resume athletic programming and weekend athletic events, and permit some special events in the coming months. Portions of City Hall and other City facilities remain closed to the public but fully operational. City residents and businesses are encouraged to engage with City staff and conduct City business through online transactions, email and by telephone. Specific details are included below by department. 

Taxes and Utility Payments
The tax/utility payment lobby will remain open but citizens are asked to conduct business via phone or online when possible. Property taxes may be mailed, paid online or by phone. Online and autodraft options are available for customers to make payments on utility bills. More information about online payments can be found at To pay property taxes by phone, please call 877-768-5048. To pay utility bills by phone, please call 877-768-5046. The night depository located at City Hall is also available.

New Water and Sewer Services customers should call 423-461-1640 to sign up for service with a credit card.

Development Services Applications
All building, trades, sign permits and planning applications should be applied for online through the CityView Portal, Online applications are preferred but physical documents will be accepted at the dropbox in the vestibule at the rear of City Hall.
Trade permits (that do not require a plan review) can be issued over the phone with a credit card payment by calling 423-434-6047. For questions related to the CityView online Permit Portal, contact Adrienne Brown at 423-434-5845 or For the Planning Division, call 423-434-6074 or Permit inspection requests should be done by email,, or by calling 423-434-6047, and selecting option 1 to leave a voice message request.

Police Department Records
Information normally available in person at the Police Records Unit located inside City Hall can be obtained through other methods. Individuals may call 423-434-6160 and select option 2 or send an email to Documents intended for the records unit or municipal court can be photographed or scanned and attached to the email.

Fines may be paid at or by mailing a check or money order to Police Records, P.O. Box 2150, Johnson City, TN 37605.

Traffic crash reports are available at five to seven days following the incident at no cost. Reports may be available sooner from the State of Tennessee at for a fee of $10.

Municipal and Juvenile Courts
All in-person proceedings in Municipal and Juvenile courts have been suspended through Wednesday, March 31, 2021. For more information about municipal court, call 423-434-6160 (select option 2) or send an email to For details on current Juvenile Court operations, click here.

Parks and Recreation
City staff will begin a multi-phased approach to reopening the City’s community centers starting Monday, April 12. The goal of the phased reopening, based on public health guidance, is to safely allow activities to resume while mitigating the risk of new COVID-19 cases. The City will continue to follow guidelines and recommendations provided by Gov. Bill Lee and his economic recovery group as well as the Centers for Disease Control and public health officials. 

A specific reopening plan has been developed for Memorial Park Community Center, Carver Recreation Center, and Langston Centre that includes attendee guidelines and a full schedule of activities. Phase 1 of all plans limits the number of participants in each activity, requires pre-registration for all activities, and includes a mandatory screening process, including temperature check and verbal health questionnaire. Pre-registration for activities at all community centers begins Monday, April 5. Some amenities may not be available during phase 1. 

Freedom Hall Pool is open only for lap swimming. Lap swim is limited to one person per lane with swimmers able to reserve a maximum of three sessions per week, each for 45 minutes. Lane entry/will be staggered. Restroom access will be limited to one person at a time and no locker room access will be available. Swimmers should come in their bathing suit ready to swim and be prepared to dry off and leave the facility immediately following their scheduled swim session. Screening measures, including temperature checks, will be in place. For more information or to reserve a swim session, please call 423-461-4872.

As a reminder, all parks as well as tennis, pickleball and volleyball courts are open, as is Pine Oaks Golf Course. Guidelines for all facilities will be posted, and adherence is mandatory.

The Parks and Recreation Athletics Division will open registration for adult softball and youth soccer, T-ball, and softball on March 1 with games scheduled to begin on April 15. 

Reservations for use of the pavilions in City Parks will be accepted beginning March 1 for dates on or after April 1.

Outdoor splash pads and pools are expected to open Memorial Day Weekend or earlier depending on the current pandemic status and weather conditions. Parks and Recreation staff are currently developing plans for the youth and adult tennis programs, summer camp programming, and the outdoor concert series.

Purchasing Department
This department is closed to the public until further notice. Call 423-975-2715 for additional information.

Solid Waste
This department is closed to the public until further notice.  Call 423-975-2792 for additional information.

The Transit lobby remains closed until further notice. Patrons of Johnson City Transit must wear a mask at all times while riding JCT buses.

Johnson City Public Library
Johnson City Public Library's building is currently closed to the public, but it is open for curbside pickup, printing services and other services that may be helpful to students and their parents. Patrons can put items on hold for pickup at or by phone at 423-434-4450. The printing service can be accessed at Both library materials and print jobs are picked up at the library's curbside service. The outdoor dropbox is also open for returns. Visit, call 423-434-4450 and follow Johnson City Public Library on Facebook and Instagram for more information and updates to its services.

“The City of Johnson City is committed to the provision of uninterrupted essential services for our citizens,” said Peterson. “These closures and limited access are one way we can help mitigate the spread of COVID-19 in the community. We highly encourage our citizens and area businesses to examine changes they can make to their behavior and/or business models that would further help to minimize the spread in our area. This is a very dire time and we all need to take personal responsibility for our actions during the pandemic."

Special Events
Reservations for use of the Pavilion at Founders Park will be accepted beginning March 1 for dates on or after April 1. Registration for the Amphitheater at Founders Park will open on April 1 for dates on or after June 1. Large gatherings at Founders Park and King Commons remain on hold while the City observes the progression of the pandemic and vaccine rollout. 

Road races will be able to resume in late-March with the City developing nine new race routes that allow for increased social distancing. Race organizers will be prohibited from hosting any pre- or post-race activities.

All event organizers or parties reserving a facility must sign and abide by the City’s COVID-19 Mitigation Agreement and Waiver of Liability forms.