COVID-19 UPDATES

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Welcome to the City of Johnson City's COVID-19 UPDATES page.
Information on this page is updated regularly to ensure citizens have access to the latest information regarding changes in city operations and messaging from city leaders. 

SAFER AT HOME ORDER AND FREQUENTLY ASKED QUESTIONS

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TN GOVERNOR LEE EXECUTIVE ORDER 22

TN GOVERNOR LEE EXECUTIVE ORDER 21

CITY OF JOHNSON CITY CLOSURES AND SCHEDULE CHANGES


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CITY OF JOHNSON CITY DECLARES LOCAL EMERGENCY, ISSUES SAFER AT HOME ORDER


**Safer at home order extended until april 13 - A GREAT TIME TO TAKE THE CENSUS!**

The City of Johnson City issued a Declaration of Local Emergency and Proclamation of Civil Emergency, which includes a Safer at Home order that closes non-essential businesses, requires CDC social distancing guidelines, and restricts travel. The order will be effective at 12:01 a.m. on Tuesday, March 31, 2020 and will remain in effect until April 13, 2020 with the potential to extend as needed.

The action comes upon guidance from local health officials, as COVID-19 cases continue to rise with growing numbers attributed to community spread.

“This is the time to act," said Mayor Jenny Brock. "Community spread means the virus can be anywhere. None of us is immune. We must limit all social interaction by staying home except for essential needs." 

The order reaffirms Governor Bill Lee’s Executive Order No. 17 which includes the prohibition of all public and private gatherings of more than 10 people occurring outside a single household or living unit.  Also included in the order are social distancing requirements for individuals, activities and businesses during the duration of the order. CDC issued guidelines for COVID-19 prevention measures includes screening of employees for symptoms; excluding sick people from work; maintaining at least six feet social distancing from other individuals; washing hands with soap and water for at least twenty (20) seconds as frequently as possible or using hand sanitizer; covering coughs or sneezes into the sleeve, tissue, or elbow (not hands); avoiding touching your eyes, nose, or mouth with unwashed hands; regularly cleaning high-touch surfaces; and not shaking hands with others.

“We know that these restrictions may place a burden on our residents and our small business owners in particular, and we don’t make this decision lightly,” Brock said. “It is clear this is what needs to happen to keep the people of this community safe. It is the most responsible thing we can do to limit the spread of this the virus.”

The Safer at Home Directive mandates all individuals currently living within the City are required to stay at their place of residence unless engaged in essential activities, essential governmental functions or to operate essential businesses.

The list of essential businesses was informed by the Department of Homeland Security’s memorandum on identification of essential critical infrastructure workers during COVID-19 response. To view the memorandum, please visit https://www.cisa.gov/publication/guidance-essential-critical-infrastructure-workforce.

“The safety and health of our community and employees are the top priority and the Board of Commissioners appreciates everyone’s patience during this time," Brock said. “Please do your part by staying apart.”

For questions regarding business, please call the Northeast Tennessee Regional Partnership at 423-202-3510.


City of Johnson city COVID-19 RELATED closures & schedule changes

Updated March 26, 2020

CITY HALL

  • City Hall is closed to the public until further notice as of noon today (Monday, March 23). Citizens should conduct City business by phone, email or through the use of online services available on the City’s website, www.johnsoncitytn.org.

  • Customers are encouraged to utilize the online and autodraft options to make payments on property taxes and utility bills. More information about online payments can be found at www.johnsoncitytn.org/payments. Additionally, payments can be made by phone. To pay utility bills by phone, please call 877-768-5046. To pay property taxes by phone, please call 877-768-5048. 
  • Individuals who must make in-person tax and utility payments are encouraged to utilize the drive-thru service at 106 Gray Commons Circle in Gray (Fire Station 8). Collections clerks will be available from 8 a.m.-5 p.m. weekdays to accept tax and utility payments and applications for business licenses. A temporary external window has been installed at City Hall to accept payments and the night depository located on the Main Street side of City Hall also remains available.

  • New water and sewer services customers should call 423-461-1640 to sign up for service with a credit card.

  • All building, trades, sign permits and planning applications should be applied for online through the CityView Portal, https://jc-cityviewweb.johnsoncitytn.org/CityViewPortal/. Online applications are preferred but a drop box will be placed in the vestibule of the Development Services lobby for those who need to supply physical documents to employees. Individuals who need to make cash payments for permits should utilize the drive-thru service at 106 Gray Commons Circle in Gray (Fire Station 8) or the temporary external window located at the front of City Hall. For questions related to the CityView, please contact Adrienne Brown at 423-434-5845 or abrown@johnsoncitytn.org. For the Planning Division, contact Nicole Lawrence at 423-434-6074 or nlawrence@johnsoncitytn.org.

  • Information normally available in person at the Police Records Unit located inside City Hall can be obtained through other methods. Individuals may call 423-434-6160 and select option 2 or send an email to JCPDRecords@johnsnoncitytn.org. Documents intended for the records unit or municipal court can be photographed or scanned and attached to the email.

  • Fines may be paid at https://www.paymyfineonline.com/ or by mailing a check or money order to Police Records, P.O. Box 2150, Johnson City, TN 37605. Court cases are automatically being reset while the closure order is in effect. New dates will be available on the website or by calling Police Records.

  • Traffic crash reports are available at http://www.crashdocs.org five to seven days following the incident.

BOARDS, committees and meetings

  • The Johnson City Board of Commissioners will meet as scheduled, the first and third Thursday of each month.
  • All other meetings are suspended until further notice.

COURTS

  • The Chief Justice of the Tennessee Supreme Court has suspended in-person court proceedings, except for certain types of cases, until April 30, 2020. This suspension applies to criminal, juvenile, municipal and session courts. Juvenile Court will continue to hold emergency and abuse hearings but will reschedule many other cases during the next 2.5 weeks. Notices will be sent via mail regarding these cases. To contact Juvenile Court call 434-6200.

FREEDOM HALL

  • All events scheduled at Freedom Hall Civic Center through May 1 have been postponed until further notice. Information regarding ticket refunds have been posted to the Freedom Hall website, www.freedomhall-tn.com.

LANGSTON CENTRE

  • Closed until further notice.

Johnson City Public LIBRARY

  • Closed until further notice.  Johnson City Public Library asks that library users wait to return materials they have checked out until the library reopens. These items will not accrue late fees. Donations of books and media will also not be accepted until the library reopens.

MEMORIAL PARK COMMUNITY CENTER

  • Closed until further notice with the exception of the Spring Break Camp under way through March 20. Staff will  notify those enrolled in next week's Spring Break Camp regarding cancellation.


PARKS AND RECREATION 

  • All programs and events canceled.
  • All recreation facilities closed.
  • All recreation leagues are postponed until further notice.
  • All tournaments are canceled.
  • Most parks and Pine Oaks Golf Course remain open.
    • All city playgrounds are closed.
    • Rotary Park playground is closed.
    • Winged Deep Park batting cages are closed.

POLICE DEPARTMENT

  • All driving schools have been canceled until further notice. Call 423-434-6160 and select option 2 for more information. 

Purchasing DEPARTMENT

  • Closed to the public until further notice effective Monday, March 23. The public should conduct any necessary City procurement business by phone, email or through the use of online services that are available on the City website,  www.johnsoncitytn.org/purchasing

  • All solicitations are available for electronic submission. This method is encouraged and preferred. Solicitation openings will be conducted only via web conference and made available to the public. Meeting details will be available on our website.  

  • Information normally available in person at the Purchasing Department can be obtained by phone 423.975.2715 or email purchasing@johnsoncitytn.org.


SENIOR CENTER

  • Closed until further notice.
  • Congregate meals will remain available via curbside pickup at the Senior Services entrance. Participants will be notified about meal pickup procedure.
SPECIAL EVENTS

  • Applications for events are not currently being considered., and events that have already received approval will be postponed until further notice. For additional information, please contact Sheri Keenan at 423-434-6009 or skeenan@johnsoncitytn.org. 
tRANSIT

  • The Johnson City Transit lobby is closed to the public. Transit services are operating as normal. 

COVID-19 related City of johnson city NEWS RELEASES

MARCH 30, 2020

MARCH 25, 2020


March 23, 2020 


March 20, 2020


March 19, 2020


March 18, 2020


March 16, 2020


March 13, 2020

  

Business resources 

TN DEPARTMENT OF LABOR & WORKFORCE DEVELOPMENT COViD-19 FAQ

APPALACHIAN HIGHLANDS ECONOMIC AID DIRECTORY


JOHNSON CITY - DISTANCE SOCIALLY, SUPPORT LOCALLY FACEBOOK GROUP

SMALL BUSINESS GUIDANCE AND LOANS

PERSONAL PROTECTIVE EQUIPMENT (PPE) DONATION 


Print materials

SOCIAL DISTANCING REQUIRED HERE SIGN (8.5 X 11)

BUSINESS RESOURCE SHEET


MENTAL HEALTH RESOURCES

Natural disasters – including such pandemics as the coronavirus outbreak – can be overwhelming and also can seriously affect emotional health. The Substance Abuse and Mental Health Administration’s (SAMHSA) Disaster Distress Helpline – 1-800-985-5990 (or text TalkWithUs to 66746) – provides 24/7, 365-day-a-year crisis counseling and support to anyone who is seeking help in coping with the mental or emotional effects caused by developments related to the coronavirus pandemic.  Learn more about the Disaster Distress Helpline HERE