Maintenance & Construction


Smoke testing is a way to find sections of sanitary sewer lines that have cracks, leaks, or faulty connections that allow rainwater into the sanitary sewers. During testing, City crews send a specially designed white smoke into the sanitary sewer system by blowing it into a manhole. It is then forced out through lines and cracks, openings, or plumbing vents on or near roof tops. The smoke is safe, odorless, non-toxic, and non-staining.
Testing can provide a service to you, as a homeowner. If smoke enters a home, it will make the homeowners aware of deficiencies in the plumbing system. If smoke enters your home, please call 423-461-1645.
More information may be found at Smoke Testing
To Report a Water
  • main break or leak
  • pressure concern
  • quality concern

To Report a Sewer
  • overflow
  • blockage
  • concern

Monday - Friday, 6:30 a.m. - 5 p.m., call 423-461-1645.
After business hours call 423-461-1643.
To report a non-emergency, please e-mail.