Frequently Asked Questions

Why does a fire truck respond when I call for a medical emergency?
Firefighters are certified first responders, emergency medical technicians or paramedics. The Johnson City Fire Department has fire stations located in central locations throughout the city. This coverage allows firefighters to get on scene quickly when minutes count.
Why do firefighters break out windows and cut holes in my roof during a fire?
Firefighters ventilate smoke and dangerous gases for victim safety and rescuer visibility. This allows firefighters to get inside the building to find and extinguish the fire, thereby reducing property damage. This also reduces the chances of a possible backdraft explosion or flashover.
How do you get a smoke detector from the Fire Department?
Click here for information on obtaining a smoke detector. Also, you can visit any fire station to request one or call 423-975-2840.
Can I burn leaves and brush on my property?
Open burns are prohibited in the city limits. Brush and leaf pickup is provided by the city.
Where can I pick up a fire report if I need a copy?
Copies of incident reports can be obtained by completing the City of Johnson City Public Records Request Form here.
What should I do if a fire hydrant is leaking or has been damaged?
Contact the Water and Sewer Services Department at 423-461-1645 during business hours or 423-461-1643 after 5 p.m. and on weekends. You may also contact the Fire Department at 423-975-2840.
Do you do car seat inspections and installations?
Yes, the Johnson City Fire Department has several car seat technicians available to help. Please call 423-975-2840 for more information.
Can I get a blood pressure check at the stations?
If firefighters are at the station, they can give you a blood pressure reading. If you are experiencing a medical problem, we recommend you call 911.
Is there a specific code requirement on construction projects for an electrical shutoff box?
Yes, the City requires a specific brand due to the key being specific for the Johnson City Fire Department to access the electrical shutoff box. Each city uses a specific brand in this type of entry access for fire departments. The City currently uses Knox Box brand.
How can I schedule the fire department for a public event?
Scheduling a public education event can be requested by completing the request form here.