Patron enjoyment and safety are our priority.  To ensure a safe environment for all of our guests, Freedom Hall follows the policies and procedures outlined below.  We appreciate your cooperation and help in operating a venue that is safe for everyone.

All guests entering Freedom Hall may be subject to either metal detector or hand held wand screening and bag check.  Entrance will be denied and a full refund made to any patrons refusing to submit to inspection.  Inspections are conducted by female security officers; males may request a male officer for inspection.  Freedom Hall reserves the right to eject any patron for unlawful or unruly behavior.

Freedom Hall does not permit any firearms on the premises, even if a patron possesses a concealed carry permit.  Only police officers who are on duty are allowed to carry firearms inside the venue.

No re-entry to the building on a ticket stub will be allowed except at supervised, designated smoking areas.  The designated smoking area is normally at Section 17 on the Entrance Level but may change according to the event.  Tobacco products may not be used inside Freedom Hall.  (No smoking will be allowed inside or outside at ETSU sponsored events).

The following items are prohibited and will not be allowed into the arena.  Any patron in possession of a prohibited item will be asked to return that item to their vehicle before having their tickets scanned for entrance into the building.

Cameras with detachable lenses are not allowed.  Small snapshot cameras may or may not be allowed; will vary by event.

Any other items deemed unsafe or illegal.

Masks (At WWE events, only WWE brand masks will be permitted)

Any objects obstructing vision or interfering with the enjoyment of the event will be addressed on an individual basis.

Womens’ purses and other bags allowed only as outlined below.

Patrons who have medically necessary bags or items should call the Freedom Hall box office prior to the event to obtain more information and/or permission to bring the item.

For more detailed information on specific events, please call the Box Office at 423-461-4884.