Water & Sewer Services operates infrastructure inside the city limits and in portions of four counties. Each year, the department treats 5.6 billion gallons of potable water and processes over 5 billion gallons of wastewater.
Since 1989, Water and Sewer Services has received dozens of awards at the local, state, regional, and national levels recognizing a commitment to excellence in operations and protection of the environment.
HAVE AN EMERGENCY?
To report a:
- Main water or sewer line break
- Water pressure concern
- Quality concern
Monday-Friday, 6:30 a.m.-5 p.m., call 423-461-1645.
After business hours, weekends, or holidays, call 423-461-1643.
The Johnson City Water and Sewer Services Department encourages residents to follow these tips to protect their pipes, especially when homeowners are out of town and temperatures are below freezing. This video explains how to avoid frozen pipes.